Faculty Frequently Asked Questions (FAQs)
Q: What services are provided at the Center for Academic Resources?
A: The Center for Academic Resources provides free tutoring services for undergraduate students at the University of Wisconsin Oshkosh. We are funded by Differential Tuition, so students can receive free one-on-one tutoring for many 100 and 200 level and select 300 level courses on campus.
We also provide Supplemental Instruction (SI) and Peer Educator Review Sessions (PERS) programs which consist of regular review sessions for selected 100- and 200-level courses with large enrollments. The SI and PERS leaders help the students review the course materials and share the strategies that they used to be successful in the course so that students can learn more efficiently.
Q: How do I help students from my course get a tutor?
A: A list of tutors are available under the Current Tutor List on our home page, if the course you are looking for assistance is not listed here please have the student submit a Tutor Request form. You can also submit Professor recommendations for students you feel would be great tutors by emailing us at firstname.lastname@example.org or filling our our Recommendation form.
Q: What are the criteria for students to be eligible to be a tutor?
A: To become a tutor at the Center for Academic Resources students must meet several eligibility requirements such as having and maintaining a minimum cumulative GPA of 3.0, a B+ or higher in the course(s) tutored, be enrolled in 6 undergraduate credits or 4.5 graduate credits, plus a recommendation from the instructor who teaches or has taught the course, and finally there must be a need for a tutor in the course you are interested in tutoring. Due to budget changes we focus on courses with the highest demand for tutors using our historical reporting, typically courses with the largest enrollment and DFW rating.
Q: What are the criteria for Supplemental Instruction (SI) Leaders or Peer Educator Review Sessions (PERS) Leaders?
A: To become a SI or PERS Leader at the Center for Academic Resources students must meet several eligibility requirements such as having and maintaining a minimum cumulative GPA of 3.0, a B+ or higher in the course(s) tutored, be enrolled in 6 undergraduate credits or 4.5 graduate credits, plus a recommendation from the instructor who teaches or has taught the course, and finally there must be a need for a tutor in the course you are interested in tutoring. Due to budget changes we focus on courses with the highest demand for tutors using our historical reporting, typically courses with the largest enrollment and DFW rating. We also look for professional skills such as good oral and written communication, organizational skills and learning techniques. Here is a link to application: SI/PERS Leader Application.
Q: Can tutoring done from any location?
A: No, all tutoring is done in our Center. If there are concerns with available computer software or models needed to review while tutoring that we do not have available please reach out to the staff with your specific concern. Any tutoring done outside of our Center must have Director Approval. (Aural music courses are the exception to this rule.)
Q: Does CAR offer tutoring to CAPP classes or classes taken at other local higher learning institutions?
A: No, because our tutors are funded by tuition dollars from students enrolled at UWO we are not authorized to provide tutoring to other sources off campus. Please reach out to other tutors available in our community or within the high school or learning institution the course is being offered.
Q: What is the hiring process?
A: If we have a tutor available for the course the student is looking for assistance in you can get their email contact information immediately by clicking on Find a Tutor which is linked here and on each page of our website.
If we do not have a tutor available for the course we are alerted by the student filling out the Tutor Request form, email, them stopping into the office, calling us etc. We then begin recruiting for a tutor for the course, provide feedback on what steps we are taking during our current search already in progress for this course, or provide with alternative assistance if it is provided at another location on campus.
Recruiting for new courses to be tutored can happen within minutes or may take several weeks. Some of our current tutors are able to add additional courses to tutor and are already trained and ready to assist right away. Finding new tutors varies in duration due to number of students that have taken the course and are still on campus, when the course was last offered, students that meet our eligibility requirements, response time to emails from both students and faculty, and students interest and/or availability to be a tutor. Once found the student then may need to complete hiring paperwork (with employment approval required by Human Resources) and approximately four hours of tutor training before they would be available to tutor.
Q: Why is the tutor and SI/PERS information not available until a week before classes start?
We want to be respectful of everyone’s time and needs when utilizing our services. At this time with over 300 tutors on staff and our tutors responsible for coordinating their tutoring session times with each student who contacts them for assistance into their open availability. Although we appreciate your initiative to plan ahead, we cannot guarantee the response time of any employee outside of this time frame.
With 10-20 SI/PERS leaders each semester we work diligently coordinating the best possible location and times to provide the review sessions to optimize the service available for each course offered. This coordination is completed with other departments, the leaders, and the availability of rooms. We want to take the necessary time to confirm all details before they are posted online to avoid any hassle with changes that may occur before they are confirmed.
Q: Are there any minimum or maximum number of tutoring hours available?
A: Students can be tutored for a total of 5 hours a week total and for no more than 90 minutes in any one tutoring session. We want to keep our services available to every student, keep them effective (not a study hall), and at various times our Center is at maximum capacity with the need to use attached or nearby meeting/classroom space to accommodate everyone using the services.
Q: How are students paid for tutoring?
A: They complete a time sheet using HRS/My UW System which pays them bi-weekly. The hours are reviewed and approved by office staff by reconciling the hours tutored as reported in Titan Admin. All tutors are required to log in and out with each client, this process is heavily monitored by office staff and reporting. Our SI and PERS Leaders are given attendance sheets for each session held plus have time allowed each week for meeting the the instructor and preparation of session materials.